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What is RMB Coins & Changes (small changes/damaged RMB coins & changes)?
This is a service where Hua Xia Bank outlets change RMB banknotes into banknotes of larger or smaller face value or change the damaged RMB banknote, as per yourrequest.

Features:
The service addresses customer's need for RMB banknotes of different face values and need to change damaged RMB coins & changes.

Fees:
As per fee standard of banking association.

Applicable Clients:
Customers who need to change for RMB banknotes of larger or smaller face values or to change the damaged RMB banknotes.

Service Channels:
The cashier counters of Hua Xia Bank outlets.

How to apply? 
1. Fills out "Memo of changing Standard/Fractional (Damaged) banknotes" and passes the form and banknote to the cashier. 
2. During the change, in case any counterfeit or modified banknote is detected, Hua Xia Bank will confiscate the banknotes as per the regulations of the People's Bank of China. The bank stamps "Counterfeit" on the money and writes "Note of Counterfeit Money Confiscation" before returning the counterfeit and the note of confiscation to the applicant.

Tips:
According to Measures on the change of Damaged Banknotes of Renminbi promulgated by the People's Bank of China:
1. Under one of the following conditions on the damaged Renminbi, the holder may change for full face value at Hua Xia Bank's outlets:
A. Less than one-fifth of the banknote is damaged and the rest of the images and texts can be pieced together into the original pattern. 
B. Stain, smoke, soaking, and discoloring of the banknote, but the banknote can be determined as true, the surface of the banknote is complete or the damage is less than one-fifth and the rest of the images and texts can be pieced together into the original pattern.
2. Under one of the following conditions on the damaged Renminbi, the holder may change for half of the face value:
More than one-fifth and less than half of the banknote is damaged and the rest of the images and texts can be pieced together into the original pattern. You can change at the Hua Xia Bank. The damaged banknote can not be used to circulate.
3. Under one of the following conditions on the damaged Renminbi, the banknote cannot be changed:
A. More than half of the banknote is damaged. 
B. The banknote cannot be determined if it is true due to stain, smoke, soaking, and discoloring. 
C. Deliberate patch and replacing, altering, cropping and clipping, scrabbling, and lifting one side of the currency.
4. The bank will not change for amount less than 1 Fen and will pay 2 Fen for half the value of 5 Fen currency. 
5. For the banknote ineligible for change. If the holder does not permit, Hus Xia Bank will not punch holes on the banknotes. Banknotes and coins ineligible for exchange are returned to the original holder. 
6. For the changed of damaged banknotes and in the presence of the applicant, Hua Xia bank will stamp texts of "Full Refund" or "Half Refund" on the banknotes.

Note: This page is for reference only, part of the business to local outlets announcement with specific provisions prevail.