Customer Services
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Customer Services
Description

Hua Xia Customer Service Center is a place where you can get various banking services anytime, anywhere through phone, fax or web. Service number in all cities is 95577.Customers only need to dial 95577 to complete various transactions fast and conveniently, and enjoy tailored consultancy services from the representative as well. 
Services are available around the clock every day of the year!

Services Offered:
Personal Banking –account enquiry, transfer, remittance and SMS subscription;
Corporate Banking –account enquiry, appointment for withdrawal of a large sum of cash and company credit enquiry;
Others – Hua Xia Finance, FX Trading and Consultancy.

I Service Features:
Easy to operate, sign up at once
No need to apply, just use the services straight away
Anytime available
Services available 24 hours a day, 7 days a week
Easy to manage you funds even at home
Various banking services are available without going to the bank
Low cost
Only local phone bill charged regardless of where you dial 95577
II Main Functions:


1. Enquire comprehensive account information
Enquire balances, statements, bonus points and other account information.

2. Make transfer anytime in need
In a Hua Xia Card, anytime you can transfer current savings to time deposit or vice versa, current savings to club deposit or transfer accounts from a card to another card of the same name.

3. Remit by phone, money credited into account real-time
No need to rush to bank, just dial and give instructions. Once signed up at the counter, remittance can be made by phone through Customer Service Center.

4. Subscribe SMS to enquire balances anytime
You are kept informed once there are changes in your account. SMS Alert makes sure your money is safe.

5. Make appointment to do banking in advance
Arrange mass cash withdrawal, notify call deposit by appointment with Customer Service Center to prepare for any business needs.

6. Get loan through self-service 
One-stop services for you to apply for loan, repay loan, extend period or enquire the loan all by yourself, just call.

7. Enquire company loan information anytime
Loan information, statements, interest due and interest payables are available to you anytime.

8. Hua Xia Finance helps you to amass fortune
Optimize your portfolio anytime, anywhere by calling Customer Service Center to transfer proceeds between their bank accounts and guaranty proceeds account for securities trading, trade open-end fund and prearrange redeposit。

9. Use FX Card to trade as you like
Through Customer Service Center, you can enquire the balances in your FX card and use the FX in the card to trade, all by phone!  

10. Report loss of account, make sure your money is safe
Loss of Hua Xia Card can be reported anytime, no need to worry the safety of your money.

11. Get latest news always 
Interest rates of deposit and loan, FX quotes and others latest news are readily at your hands for calculation of your asset and debt interest

12. Just glance at your fax to check account statement
Account statement list is easy to get through fax machine.

13. Consultancy services specially tailored for you
Call our Customer Representative anytime for clarification; we are at your services all year round.

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