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Personal Banking > Intermediary Service > Agency Sales
Agency-Sales

Hua Xia Bank is entrusted by the fund manager to provide services for investors to subscribe, buy and redeem funds through service counters of Hua Xia Bank outlet, Telephone Banking, and Internet Banking, also services in the receipt and payment for settlement.

Features: Portfolio investment, risk diversification, professional management, strict regulatory, simple procedures. 
1. Portfolio investment and risk diversification: Funds are invested in a portfolio. The customer buys a basket of investment tools with limited amount of investment and enjoys the benefits of both portfolio return and risk diversification among different investment tools.
2. Professional management: The investment fund is managed and operated by professional fund managers. The fund managers has specialized investment analysts and strong information network so that the customers may enjoy the professional services. 
3. Strict regulatory: The State exercises strict supervision over the funds and requires compulsory information disclosure. In addition, the specialized custodian institution monitors the fund operation to protect customer interests. 
4. Easy application: Apply at any Hua Xia outlet, For retail investors, present valid ID card and Hua Xia Card. For institutional investors, present corporate business license and the valid ID card.

Applicable Clients:
Customers holding idle fund and in search of fairly high value appreciation at fairly low risk level

Service Channels:
Services available at the Hua Xia outlets are: sign up, account opening, account registration, subscription, purchase, redemption, fund conversion, fund custody transfer, and enquiry. In addition, Hua Xia Bank offers the services in Internet Banking and Telephone Banking. Investors are welcome to use all the above services except sign up through these two channels. Hua Xia Bank publishes the yield on the funds at the website (www.hxb.com.cn) for ease of enquiries. Investors can also check their fund returns through websites of the Great Wall Fund and Merchant Fund.

Service Flows:
I. Sign up
The individual investors need to present Hua Xia Card and valid ID card, whereas the institutional investors need to present Hua Xia Company Card or Hua Xia corporate Current Deposit Account, original of valid ID of the legal representative and the authorized officer, original of business license and a duplicate of which attached with the corporate seal. The investors are also expected to fill in Customer Sign-up for Fund Service.
II. Account Opening
The individual investors provide the Hua Xia Card (used for sign-up)) and the valid ID card; the institutional investors need to present original of valid ID of the legal representative and the authorized officer, original of business license and a duplicate of which attached with the corporate seal. The investors are also expected to fill in Fund Account Service Application Form.
III. Subscription/Purchase, Redemption
The individual investors provide the Hua Xia Card (used for sign-up) and the valid ID card for the transactions. Hua Xia Bank's fund subscription/purchase or redemption is paperless process. The investors only need to verbally describe the intended fund for subscription/purchase or redemption without manual paperwork.

Important Information:
1. If redeemed in large-sum, amount credited into account may be delayed. This affects the liquidity to some degree. 
2. Hua Xia Bank acts as a broker to accept investor’s application. Hua Xia Bank does not guarantee any performance on the fund. The investor voluntarily assumes the investment risks and pays the relevant expenses.
3. Hua Xia Bank is only responsible to pass the investor’s application documents and transaction instructions to the fund manager and registry institutions who are responsible for the ultimate confirmation and execution of the said documents and transactions. Hua Xia Bank is not liable for any successful or unsuccessful transactions. 
4. In case the Hua Xia Card, Hua Xia Bank current deposit account or the transaction password is lost, immediately report the loss to Hua Xia Bank. The investor is liable for all the losses arising from incomplete transaction or impersonated transactions by unauthorized parties as a result of delay in report loss.

Note: This page is for reference only, part of the business to local outlets announcement with specific provisions prevail.