繁體版 简体版 Hotline:95577 CreditCard Hotline:4006695577
About Hua Xia Bank > Customer Services > Customer Services Center > Description
Description

Services Offered:
Personal Banking: Account enquiry, transfer, phone remittance and SMS subscription.
Corporate Banking: Account enquiry, cash withdrawal by appointment, company credibility check
Also Hua Xia wealth management, forex trading and consultancy services.

I. Service Features
Easy steps, sign up at once
No need to apply, just use the service straight away.
Call anytime, anywhere
Services available 24-hour a day, 7-day a week.
Enjoy financial freedom simply at home
All banking services are available without going to the bank.
Local call, low cost
Just pay the local call fee.

II. Main Functions:
1. Check account balance anytime

Check the balance, transaction details and information of the accounts opened at Hua Xia Bank, the bonus points earned by Hua Xia Card.
2. Make transfer anytime in need
In a Hua Xia card, anytime you can transfer current savings to time deposit or vice versa, current savings to time deposit of small savings for lump-sum withdrawal, transfer between cards under the same name.
3. Remit by phone, funds immediately credited to the account
No need to rush to bank, just dial and give instructions. Once signed up at the counter, remittance can be made by phone through Customer Service Center.
4. Subscribe SMS to check balances anytime
You are kept informed once there are changes in your account. SMS Alert makes sure your money is safe.
5. Make appointment to do banking in advance
To prepare for any business needs, arrange mass cash withdrawal or call deposit notice, by appointment with the Customer Service Center.
6. Get loan through self-service
One-stop services for you to get loan, repay loan, extend period or check the loan all by yourself, just call.
7. Check loan and company credit anytime
Loan details, interest due and interest payables are available to you anytime.
8. Hua Xia Wealth Management helps you to amass fortune
Optimize your portfolio anytime, anywhere by calling customer service center for  third-party depositary, buy open-end funds and schedule re-deposit.
9. Use FX Card to trade as you like
Call customer service anytime to check the balances in your FX Card and use the FX in the card to trade, all by phone!
10. Report loss of account, make sure your money is safe
Lost Hua Xia Card can be reported anytime, no need to worry.
11. Get latest news always
Interest rates of deposit and loan, FX quotes and latest news are readily at your hands. Calculation on your asset and liability interest helps you to make decision.
12. Just glance at your fax to check all account details 
Statements are available anytime for you to reconcile. 
13. Consultancy services specially tailored for you
Call Hua Xia Bank customer service representative anytime for clarification; we are at your services all year round.
14. VIP Line, Exclusive for You
Dedicated line for VIP customers, tailored voice menus, caller binding and VIP value-added services. 
15. TPOS settlement by phone, instant receipt and payment
Small-and-medium merchants in large or medium-sized wholesaling markets, top individual customers bind the phone payment devices to the enrolled bank settlement account for settlement, transfer and enquiry. 
16. Hotel and air ticket by Hua Xia card
Just use Hua Xia card to buy domestic air ticket or make hotel reservation whenever you are on trip. 

This page is for reference only. Hua Xia Bank reserves the right for the final interpretation. Details of some of the services refer to the announcement and regulations of the local Hua Xia outlets